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All Systems Operational • 99.98% Uptime

How can we help you?

Instant answers, step-by-step setup guides for mobile & desktop mail clients, and live support.

🍎

Apple Mail (iOS & Mac)

Configure your Spremail inbox on iPhone, iPad, and macOS Apple Mail using secure IMAP and SMTP.

View Setup Guide →
📧

Microsoft Outlook

Step-by-step integration with Outlook 2019, 2021, and Microsoft 365 with automatic port discovery.

Outlook Settings →
📱

Official Mobile App

Download Spremail on Google Play with real-time push alerts, biometric protection, and offline drafts.

Download Android App →
🛡️

DNS & Deliverability

Set up SPF, DKIM, and DMARC records to ensure 100% inbox placement and prevent spoofing.

DNS Setup Guide →

⚙️ Server Configuration (IMAP & SMTP)

Use these exact connection credentials across any email client (Apple Mail, Thunderbird, Outlook, Samsung Mail).

Incoming Server (IMAP)
mail.spremail.com
IMAP Port / Security
993 (SSL / TLS)
Outgoing Server (SMTP)
mail.spremail.com
SMTP Port / Security
465 (SSL / TLS) or 587
Username
your-name@yourdomain.com
Authentication
Password / Normal

Frequently Asked Questions

How do I set up Spremail on my iPhone or iPad? +
Go to Settings > Mail > Accounts > Add Account > Other > Add Mail Account. Enter your full name, email, and password. For Host Name, enter mail.spremail.com for both incoming (Port 993 SSL) and outgoing (Port 465 SSL). Use your full email address as the username.
Why am I getting an “Invalid Credentials” error? +
Ensure you are using your full email address (e.g. alex@company.com) as the username, not just the prefix. If you have generated an App-Specific Password in the Mail Admin portal, verify you pasted the 16-character code without extra spaces.
How do I reset my mailbox password? +
Mailbox passwords can be reset directly by your platform domain administrator via the Mail Admin Dashboard (mailadmin.spremail.com). Alternatively, open our Live Chat below with your domain details for instant support.
Can I use third-party apps like Thunderbird or Spark? +
Yes! Spremail fully supports RFC-compliant standard IMAP and SMTP over SSL/TLS. Select “Manual Setup” in any email app and use mail.spremail.com with Port 993 (Incoming) and Port 465 (Outgoing).
What DNS records are required for high email deliverability? +
Add the following DNS records with your registrar:

• MX: mail.spremail.com (Priority 10)
• SPF: v=spf1 mx ~all
• DKIM: TXT record provided in your Mail Admin dashboard
• DMARC: v=DMARC1; p=quarantine; adkim=r; aspf=r

💬 Need Direct Assistance?

Fill out this quick form to instantly connect with our live technical support team.

Live Support